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Nexus was built to help.
We repair and rebuild what matters most. Getting people back into their properties as quickly as possible after disaster is our core mission.
What drives us
The principles that guide every decision we make and every job we deliver.
Do it once. Properly.
We set exceptionally high standards and sweat the detail, so the job is right the first time and the relationship lasts.
Building responsibly
We minimise waste, source responsibly and look after the people and places we work in, so every job leaves a lighter footprint.
Advanced solutions
We would rather build a better way of doing something than accept the way it has always been done.
Safe and compliant, everywhere
Maintaining rigorous safety and quality protocols across all our national operations.
Meeting our commitments
Taking responsibility for our work and delivering on our promises to clients and partners.
People before process
Many of our customers are having one of the worst months of their life. We keep them informed, treat their property with respect, and make the process as simple as we can.
Our key differentiators
Why insurers and property owners choose Nexus over the next name on the panel.
One contact, wherever the claim is
Insurers get a single point of contact and consistent reporting across QLD, NSW, VIC, SA and the ACT. Customers get a local team that holds the licence in their state and knows the local trades. Both get the same process, however far the job is from a capital city.
From make-safe to handover without a handoff
Restoration, insurance rebuilds, commercial and strata, and government and community work all sit inside Nexus. A water-damaged unit block can be dried, stripped, rebuilt and signed off by one business, so nothing falls between a restorer and a builder.
Nothing sits waiting on a phone call
We built our own job management platform around the way insurance work actually runs. Every job has a live status, every delay has an owner, and insurers and customers get updates without having to chase them.
State details
Nexus is licensed and operating in five states and territories, with teams working across metropolitan and regional areas.
We work across metropolitan and regional Queensland, delivering insurance building, restoration, commercial and strata, and government and community projects.
We work across metropolitan and regional New South Wales, delivering insurance building, restoration, commercial and strata, and government and community projects.
We work across metropolitan and regional Victoria, delivering insurance building, restoration, commercial and strata, and government and community projects.
We work across metropolitan and regional South Australia, delivering insurance building, restoration, commercial and strata, and government and community projects.
We work across Canberra and the surrounding region, delivering insurance building, restoration, commercial and strata, and government and community projects.
Need more information?
Our team is ready to answer your specific regional questions.
Locations
Rapid response across Australia, including metropolitan and regional New South Wales, Queensland, Victoria, Australian Capital Territory and South Australia.
Our approach to ESG
Environmental, social and governance work at Nexus is driven by our people and backed by our leadership.